1Portal

VOICE AND COLLABORATION

Come together.

When it comes to modern workplaces, communication is a multi-way street – and we’ve got the tools to help you keep up.

As workflow and customer demands get more diverse, and more digital – choosing the right Voice and Collaboration solutions are key for every business. That’s why we’ve teamed up with Zoom – a brand so synonymous with communication, it’s become a verb.

With Zoom’s cutting-edge voice, UCaaS and CCaas solutions, and the power of the UK’s most far-reaching, flexible and resilient network underpinning your brand, your customers always get the perfect products to take their conversations to the next level.

voice-collaboration

zoom logo

Zoom

Say “hello” to Zoom.

Zoom is a secure, reliable, unified communications platform that designed to power all your voice and collaboration needs, including meetings, chat, phone, webinars, and online events. It’s easy to deploy, easy to customise and easy to use – with all the tools your customers need to boost productivity from the get-go.

Single Pane of Glass

AI as standard

Enterprise-grade security

Constant product development

Zoom One.

Does it all, and more.

Zoom One bundles everything your customers need to communicate and collaborate with internal and external teams. Customers can have face-to-face interactions over video, place a call from mobile devices, brainstorm on a whiteboard, and send files over chat – all from a single pane of glass solution.

What’s included?

Zoom Meetings | Zoom Chat | Zoom Whiteboard | Zoom Phone | Zoom Mail and Calendar| Zoom Scheduler | Zoom AI Companion

Zoom Contact Centre.

Built for next-level support.

Zoom Contact Centre is a feature-rich customer support solution that brings the best of unified communications together. Simple to use, and integrated right into the familiar Zoom interface – it helps businesses deliver prompt, accurate, and highly personalised customer experiences.

Highlights

Omnichannel solution | Advanced analytics | Cloud-based data storage | Intelligent Add-ons

Zoom Phone.

A voice solution to beat them all.

Zoom Phone is a next-generation VoIP phone system for modern cloud business communications. With all the traditional PBX features and much more, it provides best-in-breed innovation, security, and reliability to strengthen your customers’ business connections.

Highlights

Regular feature updates | Industry-leading telephony | Extendable app integrations | Customisable with APIs

Find out more about our Zoom solutions or get in touch with your Account Manager.

Contact us

Voice and Collaboration

Other Voice Solutions.

Single Line VOIP

Crystal-Clear, Copper-Free Calls.

As we move away from copper, Voice over Internet Protocol (VoIP) offers a modern way to connect and communicate. With VoIP, voice calls can be made over a broadband connection, rather than a phone network. Our proprietary VoIP product, Digital Voice is for customers with full fibre, rather than copper connectivity. Backed by our fast, far-reaching network, Digital Voice readies your product portfolio for the future.

Inbound Solutions

Keep Your Customers on The Line.

Our Inbound Solutions provide your customers with the superior call management they need to maintain customer service levels, even during busy periods. We deliver Inbound services via two discrete platforms: Call Care and Telsis Ocean Platform. From interactive voice response and real-time call recording to bespoke business numbers, our Inbound Solutions let you offer packages that meet the needs of even the most intensive call centres. Easy to sell, easy to set up, with no rental charges for the basic features.

Interested?

Find out more about our solutions or get in touch with your Account Manager.

Contact us